Foma Entertainment Status - Incident history https://status.fomaentertainment.com Foma Entertainment Thu, 20 Apr 2023 08:37:53 +0000 Urgent server maintenance ⛑ Type: Incident Duration: 12 days, 4 hours and 7 minutes Affected Components: HOSTING INFRASTRUCTURE May 2, 12:44:39 GMT+0 - Resolved - This incident has been resolved. Apr 20, 08:37:53 GMT+0 - Investigating - We are aware that some of our clients' websites and business emails servers are offline. This is due to urgent ongoing server maintenance. Our team continues to address this issue, and we hope it will be back on air as soon as possible. We apologize for the inconvenience caused. Type: Incident

Duration: 12 days, 4 hours and 7 minutes

Affected Components:

<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>12:44:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>08:37:53</var> GMT+0</small><br><strong>Investigating</strong> - We are aware that some of our clients' websites and business emails servers are offline. This is due to urgent ongoing server maintenance. Our team continues to address this issue, and we hope it will be back on air as soon as possible. We apologize for the inconvenience caused..</p> ]]> Thu, 20 Apr 2023 08:37:53 +0000 https://status.fomaentertainment.com/incident/clgove257537292kjohnwsdt9ck https://status.fomaentertainment.com/incident/clgove257537292kjohnwsdt9ck Websites are offline notification Type: Incident Duration: 2 hours and 7 minutes Affected Components: HOSTING INFRASTRUCTURE Mar 6, 11:38:00 GMT+0 - Resolved - This incident has been resolved. Mar 6, 09:31:16 GMT+0 - Investigating - We are aware of websites being offline. All business email services and websites will not be able to be accessed at this time. Our ICT team is currently investigating this incident, and we will give you feedback as soon as it is fixed. We apologize for the inconvenience caused. Type: Incident

Duration: 2 hours and 7 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>11:38:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>09:31:16</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of websites being offline. All business email services and websites will not be able to be accessed at this time. Our ICT team is currently investigating this incident, and we will give you feedback as soon as it is fixed. We apologize for the inconvenience caused..</p> ]]> Mon, 6 Mar 2023 09:31:16 +0000 https://status.fomaentertainment.com/incident/clewmhdro452054xnokd4aa1bvp https://status.fomaentertainment.com/incident/clewmhdro452054xnokd4aa1bvp WEBSITE HOSTING INFRASTRUCTURE MAINTENANCE Type: Incident Duration: 3 days, 15 hours and 27 minutes Affected Components: HOSTING INFRASTRUCTURE Nov 17, 19:08:43 GMT+0 - Identified - We are planning scheduled maintenance for these two days, beginning on November 17, 2022, at any time this night, and expecting to complete it on November 19, 2022. We will let you know as soon as we are done. We apologize for any inconvenience this may cause during this exercise. Nov 21, 10:36:11 GMT+0 - Resolved - We just completed the maintenance! Thanks for your patience. Type: Incident

Duration: 3 days, 15 hours and 27 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>19:08:43</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for these two days, beginning on November 17, 2022, at any time this night, and expecting to complete it on November 19, 2022. We will let you know as soon as we are done. We apologize for any inconvenience this may cause during this exercise..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>10:36:11</var> GMT+0</small><br><strong>Resolved</strong> - We just completed the maintenance! Thanks for your patience..</p> ]]> Thu, 17 Nov 2022 19:08:43 +0000 https://status.fomaentertainment.com/incident/clalg442094317ihoh59ybjhum https://status.fomaentertainment.com/incident/clalg442094317ihoh59ybjhum We are aware of interruptions in website services. Type: Incident Duration: 12 hours and 36 minutes Affected Components: HOSTING INFRASTRUCTURE Nov 15, 18:31:27 GMT+0 - Investigating - Technical problems have been reported on many websites. Our team is currently investigating this incident. We will come up with more updates after fixing it. We sincerely apologize for the inconveniences.🙏 Nov 16, 07:07:35 GMT+0 - Resolved - We just resolved the issue! Everything is now operational. Thanks for your understanding. Type: Incident

Duration: 12 hours and 36 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>18:31:27</var> GMT+0</small><br><strong>Investigating</strong> - Technical problems have been reported on many websites. Our team is currently investigating this incident. We will come up with more updates after fixing it. We sincerely apologize for the inconveniences.🙏.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>07:07:35</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue! Everything is now operational. Thanks for your understanding..</p> ]]> Tue, 15 Nov 2022 18:31:27 +0000 https://status.fomaentertainment.com/incident/claijwhe041855iancsu4au7ci https://status.fomaentertainment.com/incident/claijwhe041855iancsu4au7ci We're aware of the problem that has plagued many websites Type: Incident Duration: 1 hour and 57 minutes Affected Components: HOSTING INFRASTRUCTURE Nov 7, 09:35:23 GMT+0 - Resolved - We just resolved the issue and we're now closing this note. Nov 7, 07:38:34 GMT+0 - Identified - We're aware of the problem that has plagued many websites. We are continuing to work on a fix for this incident. We'll have an update to share once we manage to fix it. Type: Incident

Duration: 1 hour and 57 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>09:35:23</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue and we're now closing this note..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>07:38:34</var> GMT+0</small><br><strong>Identified</strong> - We're aware of the problem that has plagued many websites. We are continuing to work on a fix for this incident. We'll have an update to share once we manage to fix it..</p> ]]> Mon, 7 Nov 2022 07:38:34 +0000 https://status.fomaentertainment.com/incident/cla6h23b04716hrmv5x799k95 https://status.fomaentertainment.com/incident/cla6h23b04716hrmv5x799k95 Notice of Website Maintenance Type: Incident Duration: 6 hours and 44 minutes Affected Components: HOSTING INFRASTRUCTURE Oct 27, 08:33:08 GMT+0 - Identified - We inform all our beloved website and hosting customers that we will have the task of maintaining the websites of some of our customers today from 12:00 pm to 18:00 pm (UTC+3) . However, we do not expect any disruption from this exercise. And in case there is any disruption that may arise by accident, we sincerely apologize. We'll keep you posted once done. Thanks for your understanding. Oct 27, 15:16:39 GMT+0 - Resolved - We just completed the maintenance service. Thanks for your patience. Type: Incident

Duration: 6 hours and 44 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>08:33:08</var> GMT+0</small><br><strong>Identified</strong> - We inform all our beloved website and hosting customers that we will have the task of maintaining the websites of some of our customers today from 12:00 pm to 18:00 pm (UTC+3) . However, we do not expect any disruption from this exercise. And in case there is any disruption that may arise by accident, we sincerely apologize. We'll keep you posted once done. Thanks for your understanding..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>15:16:39</var> GMT+0</small><br><strong>Resolved</strong> - We just completed the maintenance service. Thanks for your patience..</p> ]]> Thu, 27 Oct 2022 08:33:08 +0000 https://status.fomaentertainment.com/incident/cl9qt5tti50429wn5x4tvl6lc https://status.fomaentertainment.com/incident/cl9qt5tti50429wn5x4tvl6lc We are aware of the problem of websites not being online. Type: Incident Duration: 43 minutes Affected Components: HOSTING INFRASTRUCTURE Oct 26, 15:45:11 GMT+0 - Identified - We are continuing to work on a fix for this incident. We'll update when we have new updates. Sorry for the inconvenience this may have caused. Oct 26, 16:28:37 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 43 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>15:45:11</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We'll update when we have new updates. Sorry for the inconvenience this may have caused..</p> <p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>16:28:37</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Wed, 26 Oct 2022 15:45:11 +0000 https://status.fomaentertainment.com/incident/cl9pt5n7884170x6om44q877ee https://status.fomaentertainment.com/incident/cl9pt5n7884170x6om44q877ee Delays in applications feedback Type: Incident Duration: 9 days, 19 hours and 30 minutes Sep 19, 14:56:29 GMT+0 - Investigating - We have experienced the challenge of delays in some of our clients' applications for various registration activities eg: company registration or business name registration application.. We are continuing to work on this issue, and as soon as it is fixed, we will update. Sep 21, 15:09:12 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 27, 10:05:29 GMT+0 - Monitoring - **Dear Clients,** Thanks for your patience.  Regarding the application feedback delay, the good news is that we implemented a fix and are currently monitoring the result. We'll keep you updated upon finishing conducting our current result monitoring. **Regards** Sep 27, 13:29:34 GMT+0 - Monitoring - Upon continuing to monitor the results for the incidence of delays in the applications of some of our customers, we have noticed that some company registration applications suffered from system errors that rarely occur, and if they do occur, they last for no more than 3 hours because the system automatically makes a backup of each after one day. However, this issue has been forwarded to BRELA's IT department to be addressed, and we hope it will be resolved within a short time. Thanks for your continuing trust. Sep 28, 10:56:31 GMT+0 - Monitoring - We are still waiting for feedback from BRELA for our customers who encountered this incidence. We hope the problem will be resolved today. We'll keep you posted. Thank you for being patient with us.  Sep 29, 10:26:27 GMT+0 - Resolved - We just resolved the issue! Now, we are moving on to another step. Thank you very much for bearing with us. Type: Incident

Duration: 9 days, 19 hours and 30 minutes

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>14:56:29</var> GMT+0</small><br><strong>Investigating</strong> - We have experienced the challenge of delays in some of our clients' applications for various registration activities eg: company registration or business name registration application.. We are continuing to work on this issue, and as soon as it is fixed, we will update..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>15:09:12</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 27</var>, <var data-var='time'>10:05:29</var> GMT+0</small><br><strong>Monitoring</strong> - **Dear Clients,** Thanks for your patience.  Regarding the application feedback delay, the good news is that we implemented a fix and are currently monitoring the result. We'll keep you updated upon finishing conducting our current result monitoring. **Regards**.</p> <p><small>Sep <var data-var='date'> 27</var>, <var data-var='time'>13:29:34</var> GMT+0</small><br><strong>Monitoring</strong> - Upon continuing to monitor the results for the incidence of delays in the applications of some of our customers, we have noticed that some company registration applications suffered from system errors that rarely occur, and if they do occur, they last for no more than 3 hours because the system automatically makes a backup of each after one day. However, this issue has been forwarded to BRELA's IT department to be addressed, and we hope it will be resolved within a short time. Thanks for your continuing trust..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>10:56:31</var> GMT+0</small><br><strong>Monitoring</strong> - We are still waiting for feedback from BRELA for our customers who encountered this incidence. We hope the problem will be resolved today. We'll keep you posted. Thank you for being patient with us. .</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>10:26:27</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue! Now, we are moving on to another step. Thank you very much for bearing with us..</p> ]]> Mon, 19 Sep 2022 14:56:29 +0000 https://status.fomaentertainment.com/incident/cl88w4hrn29420hun97oflbkwh https://status.fomaentertainment.com/incident/cl88w4hrn29420hun97oflbkwh We have discovered a problem with our Whatsapp numbers. Type: Incident Duration: 22 days, 17 hours and 28 minutes Sep 19, 13:57:21 GMT+0 - Investigating - We have had a little problem with our Whatsapp numbers, so our team continues to cooperate with the 360 ​​dialog team to ensure that our services are back on air as usual. When they get back to normal, we will notify our customers via email. Sep 28, 11:07:27 GMT+0 - Identified - We are continuing to work on a fix for this incident. Therefore, our Whatsapp numbers 255659982764 and 255757886370 will not be available for service, but messages will be received as usual. So, for the time being, we urge our customers to continue contacting us by email at info@fomaentertainment.com or through this page. Thanks for your understanding. Sep 30, 12:29:05 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 7, 11:25:18 GMT+0 - Monitoring - We are happy to inform all our customers and stakeholders that our whatsapp number 255757886370 is now operational and currently we're monitoring the result. For that reason, all our WhatsApp communications will return to that number. We will keep you updated once is completely done. Thanks for your constant understanding. Oct 12, 07:25:45 GMT+0 - Resolved - We just resolved the issue! And now our Whatsapp number 255757886370 is operational. We therefore  invite the Whatsapp convo from today throught the number in question. Thanks for your patience, and we are now closing this note. Type: Incident

Duration: 22 days, 17 hours and 28 minutes

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>13:57:21</var> GMT+0</small><br><strong>Investigating</strong> - We have had a little problem with our Whatsapp numbers, so our team continues to cooperate with the 360 ​​dialog team to ensure that our services are back on air as usual. When they get back to normal, we will notify our customers via email. .</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>11:07:27</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Therefore, our Whatsapp numbers 255659982764 and 255757886370 will not be available for service, but messages will be received as usual. So, for the time being, we urge our customers to continue contacting us by email at info@fomaentertainment.com or through this page. Thanks for your understanding..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>12:29:05</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>11:25:18</var> GMT+0</small><br><strong>Monitoring</strong> - We are happy to inform all our customers and stakeholders that our whatsapp number 255757886370 is now operational and currently we're monitoring the result. For that reason, all our WhatsApp communications will return to that number. We will keep you updated once is completely done. Thanks for your constant understanding..</p> <p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>07:25:45</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue! And now our Whatsapp number 255757886370 is operational. We therefore  invite the Whatsapp convo from today throught the number in question. Thanks for your patience, and we are now closing this note..</p> ]]> Mon, 19 Sep 2022 13:57:21 +0000 https://status.fomaentertainment.com/incident/cl88u0fxv144079ijoiewrjo3qt https://status.fomaentertainment.com/incident/cl88u0fxv144079ijoiewrjo3qt