tag:status.fomaentertainment.com,2005:/history Foma Entertainment Status - Incident history 2023-04-20T08:37:53.219+00:00 Foma Entertainment tag:status.fomaentertainment.com,2005:Incident/clgove257537292kjohnwsdt9ck 2023-04-20T08:37:53.219+00:00 2023-05-02T12:44:39.091+00:00 Urgent server maintenance ⛑ Type: Incident

Duration: 12 days, 4 hours and 7 minutes

Affected Components: HOSTING INFRASTRUCTURE

May 2, 12:44:39 GMT+0
Resolved - This incident has been resolved..

Apr 20, 08:37:53 GMT+0
Investigating - We are aware that some of our clients' websites and business emails servers are offline. This is due to urgent ongoing server maintenance. Our team continues to address this issue, and we hope it will be back on air as soon as possible. We apologize for the inconvenience caused..

]]> tag:status.fomaentertainment.com,2005:Incident/clewmhdro452054xnokd4aa1bvp 2023-03-06T09:31:16.424+00:00 2023-03-06T11:38:00.741+00:00 Websites are offline notification Type: Incident

Duration: 2 hours and 7 minutes

Affected Components: HOSTING INFRASTRUCTURE

Mar 6, 11:38:00 GMT+0
Resolved - This incident has been resolved..

Mar 6, 09:31:16 GMT+0
Investigating - We are aware of websites being offline. All business email services and websites will not be able to be accessed at this time. Our ICT team is currently investigating this incident, and we will give you feedback as soon as it is fixed. We apologize for the inconvenience caused..

]]> tag:status.fomaentertainment.com,2005:Incident/clalg442094317ihoh59ybjhum 2022-11-17T19:08:43.473+00:00 2022-11-17T19:08:43.473+00:00 WEBSITE HOSTING INFRASTRUCTURE MAINTENANCE Type: Incident

Duration: 3 days, 15 hours and 27 minutes

Affected Components: HOSTING INFRASTRUCTURE

Nov 17, 19:08:43 GMT+0
Identified - We are planning scheduled maintenance for these two days, beginning on November 17, 2022, at any time this night, and expecting to complete it on November 19, 2022. We will let you know as soon as we are done. We apologize for any inconvenience this may cause during this exercise..

Nov 21, 10:36:11 GMT+0
Resolved - We just completed the maintenance! Thanks for your patience..

]]> tag:status.fomaentertainment.com,2005:Incident/claijwhe041855iancsu4au7ci 2022-11-15T18:31:27.357+00:00 2022-11-15T18:31:27.357+00:00 We are aware of interruptions in website services. Type: Incident

Duration: 12 hours and 36 minutes

Affected Components: HOSTING INFRASTRUCTURE

Nov 15, 18:31:27 GMT+0
Investigating - Technical problems have been reported on many websites. Our team is currently investigating this incident. We will come up with more updates after fixing it. We sincerely apologize for the inconveniences.🙏.

Nov 16, 07:07:35 GMT+0
Resolved - We just resolved the issue! Everything is now operational. Thanks for your understanding..

]]> tag:status.fomaentertainment.com,2005:Incident/cla6h23b04716hrmv5x799k95 2022-11-07T07:38:34.206+00:00 2022-11-07T09:35:23.017+00:00 We're aware of the problem that has plagued many websites Type: Incident

Duration: 1 hour and 57 minutes

Affected Components: HOSTING INFRASTRUCTURE

Nov 7, 09:35:23 GMT+0
Resolved - We just resolved the issue and we're now closing this note..

Nov 7, 07:38:34 GMT+0
Identified - We're aware of the problem that has plagued many websites. We are continuing to work on a fix for this incident. We'll have an update to share once we manage to fix it..

]]> tag:status.fomaentertainment.com,2005:Incident/cl9qt5tti50429wn5x4tvl6lc 2022-10-27T08:33:08.091+00:00 2022-10-27T08:33:08.091+00:00 Notice of Website Maintenance Type: Incident

Duration: 6 hours and 44 minutes

Affected Components: HOSTING INFRASTRUCTURE

Oct 27, 08:33:08 GMT+0
Identified - We inform all our beloved website and hosting customers that we will have the task of maintaining the websites of some of our customers today from 12:00 pm to 18:00 pm (UTC+3) . However, we do not expect any disruption from this exercise. And in case there is any disruption that may arise by accident, we sincerely apologize. We'll keep you posted once done. Thanks for your understanding..

Oct 27, 15:16:39 GMT+0
Resolved - We just completed the maintenance service. Thanks for your patience..

]]> tag:status.fomaentertainment.com,2005:Incident/cl9pt5n7884170x6om44q877ee 2022-10-26T15:45:11.710+00:00 2022-10-26T15:45:11.710+00:00 We are aware of the problem of websites not being online. Type: Incident

Duration: 43 minutes

Affected Components: HOSTING INFRASTRUCTURE

Oct 26, 15:45:11 GMT+0
Identified - We are continuing to work on a fix for this incident. We'll update when we have new updates. Sorry for the inconvenience this may have caused..

Oct 26, 16:28:37 GMT+0
Resolved - We just resolved the issue!.

]]> tag:status.fomaentertainment.com,2005:Incident/cl88w4hrn29420hun97oflbkwh 2022-09-19T14:56:29.862+00:00 2022-09-19T14:56:29.862+00:00 Delays in applications feedback Type: Incident

Duration: 9 days, 19 hours and 30 minutes

Sep 19, 14:56:29 GMT+0
Investigating - We have experienced the challenge of delays in some of our clients' applications for various registration activities eg: company registration or business name registration application.. We are continuing to work on this issue, and as soon as it is fixed, we will update..

Sep 21, 15:09:12 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 27, 10:05:29 GMT+0
Monitoring - **Dear Clients,** Thanks for your patience.  Regarding the application feedback delay, the good news is that we implemented a fix and are currently monitoring the result. We'll keep you updated upon finishing conducting our current result monitoring. **Regards**.

Sep 27, 13:29:34 GMT+0
Monitoring - Upon continuing to monitor the results for the incidence of delays in the applications of some of our customers, we have noticed that some company registration applications suffered from system errors that rarely occur, and if they do occur, they last for no more than 3 hours because the system automatically makes a backup of each after one day. However, this issue has been forwarded to BRELA's IT department to be addressed, and we hope it will be resolved within a short time. Thanks for your continuing trust..

Sep 28, 10:56:31 GMT+0
Monitoring - We are still waiting for feedback from BRELA for our customers who encountered this incidence. We hope the problem will be resolved today. We'll keep you posted. Thank you for being patient with us. .

Sep 29, 10:26:27 GMT+0
Resolved - We just resolved the issue! Now, we are moving on to another step. Thank you very much for bearing with us..

]]> tag:status.fomaentertainment.com,2005:Incident/cl88u0fxv144079ijoiewrjo3qt 2022-09-19T13:57:21.445+00:00 2022-09-19T13:57:21.445+00:00 We have discovered a problem with our Whatsapp numbers. Type: Incident

Duration: 22 days, 17 hours and 28 minutes

Sep 19, 13:57:21 GMT+0
Investigating - We have had a little problem with our Whatsapp numbers, so our team continues to cooperate with the 360 ​​dialog team to ensure that our services are back on air as usual. When they get back to normal, we will notify our customers via email. .

Sep 28, 11:07:27 GMT+0
Identified - We are continuing to work on a fix for this incident. Therefore, our Whatsapp numbers 255659982764 and 255757886370 will not be available for service, but messages will be received as usual. So, for the time being, we urge our customers to continue contacting us by email at info@fomaentertainment.com or through this page. Thanks for your understanding..

Sep 30, 12:29:05 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 7, 11:25:18 GMT+0
Monitoring - We are happy to inform all our customers and stakeholders that our whatsapp number 255757886370 is now operational and currently we're monitoring the result. For that reason, all our WhatsApp communications will return to that number. We will keep you updated once is completely done. Thanks for your constant understanding..

Oct 12, 07:25:45 GMT+0
Resolved - We just resolved the issue! And now our Whatsapp number 255757886370 is operational. We therefore  invite the Whatsapp convo from today throught the number in question. Thanks for your patience, and we are now closing this note..

]]>